Shipping policy

At The Leisure Clothing Fashion LLC, operating as Real Fur Store, we strive to ensure a smooth and reliable shipping experience for every customer. We ship from Dubai to Canada, the USA, and international destinations, maintaining transparency across all stages of order handling and delivery.

Order Processing

All orders are processed within 1 to 3 business days (Monday to Friday). Orders submitted after 5:00 PM (EST) will begin processing on the next business day. During high-volume periods, minor delays may occur, but we work diligently to dispatch your order as quickly as possible.

Shipping Destinations & Transit Times

We proudly ship worldwide, with clear transit expectations to help you plan your purchase confidently.

  • Canada & USA: Estimated transit time is 15–20 business days (Mon–Fri).
  • International: Delivery time varies based on Canada Post carrier-based service.

Once your package is handed over to the carrier, delivery timelines may be influenced by customs clearance or regional postal services.

Shipping Costs

To offer convenience and value, our shipping cost structure is designed to be straightforward.

  • Canada & USA: Free shipping on all orders.
  • International: Rates are calculated based on Canada Post carrier pricing and shown at checkout.

Order Cut-Off Time

All orders placed before 5:00 PM (EST) qualify for same-day processing. Those placed afterward will be processed on the next business day.

Order Tracking

We provide tracking information for every shipment to keep you updated throughout the delivery process.
Customers can track their order through:

  • The tracking link sent via email after dispatch
  • Our dedicated Order Tracker page on the website
  • Carrier tracking platforms such as Canada Post (for international shipments)

If your tracking information is delayed or not updating, our support team is available to assist.

Tax & Duties

Taxes and duties may apply depending on the destination country’s regulations. These charges are assessed by customs authorities and are not included in our product or shipping prices.

  • Customers outside Canada and the USA may be required to pay import duties or VAT
  • Local customs may hold shipments until all fees are settled
  • Failure to pay customs charges may result in delays or return of the package

We recommend contacting your local customs office for estimates before placing an order.

Customs Clearance

International shipments must pass through customs evaluation, which may extend transit times. Real Fur Store is not responsible for delays caused by customs inspections, verification processes, or regional import restrictions. Providing accurate shipping information helps minimize issues during clearance.

Lost or Delayed Packages

While delivery delays can occur, we remain committed to assisting you:

If your package appears lost, delayed, or stuck in transit, please notify us so we can initiate an investigation with the carrier. Reshipments or refunds will be handled based on the carrier’s final resolution.

Incorrect or Incomplete Addresses

Customers are responsible for ensuring all shipping details are accurate.
Packages returned due to incorrect addresses may require additional shipping fees to resend. We encourage reviewing shipping information carefully at checkout to avoid unnecessary delays.

Contact Information

For all shipping-related inquiries—whether about tracking, customs, or delivery updates—you can reach us during business hours.

Head Office:

Business name: The Leisure Clothing Fashion LLC
Trade name: Real Fur Store
Phone: +971 58 137 8557
Email: info@realfurstore.com
Address: A 317-15 Plot # 117-0, Sarayah Avenue, PO Box. 182111, Al Garhoud, Dubai, UAE
Operating Hours: Monday – Friday | 9:00 AM to 5:00 PM (EST)

USA Office:

Business name: The Leisure Clothing Fashion LLC
Email: info@realfurstore.com
Contact No: +1 629 225 5801
Address: 9620 203rd St E Graham WA 98338, USA
Operating Hours: Monday – Friday | 9:00 AM to 5:00 PM (EST)